5Dimes is an online casino with a large collection of casino games catering specially to players from North America. While players from other countries are also accepted here, many of the bonus offers and wagering requirements are tailored in favour of United States punters. The team at BettingPlanet.com has thoroughly tested 5Dimes to see what it has to offer – read on to learn more about 5Dimes casino software, welcome bonuses, payment methods, game selection, security, customer service and more.
5Dimes online casino offerings
5Dimes is unique in that it splits its online casino into four separate categories: Grand Casino, Jackpot Casino, Bonus Casino and Match Play Casino, all which offer different standards, layouts and casino games. We’ve never seen an online casino that does this, and it’s not ideal as the layout is confusing and it’s difficult to navigate through all four casinos. On the plus side, this odd format gives us access to a huge range of different casino games, from the classics to the niche.
The Grand Casino is the highest quality of them all, offering a more advanced game lobby and layout with the option of instant-play or downloadable software. The Match Play Casino and Bonus Casino look like something you would find on Windows 95, and are only available for instant-play. The Jackpot Casino offers games exclusively from 3D game developer, BetSoft, and is entirely browser based. If you play at 5Dimes, there are a lot of casino games on offer, but be prepared to be confused as you navigate your way around.
5Dimes’s instant-play casino and downloadable software
5Dimes is one of the few remaining online casinos that offers the option of playing download-free directly over your Web browser or by downloading the casino’s exclusive software (depending on which casino you are playing in). Both options are free, so whichever way you choose to play comes down to personal choice. We recommend instant-play for quick, no-fuss access to the entire range of casino games offered at 5Dimes without having to save any software to your hard drive.
Unlike most online casinos which allow you to peruse the game lobby with no commitment, 5Dimes requires you to sign up for an account before you can get access to the casino games. No money is required to sign up, but this may be a deterrent for players who would prefer to sample the site before handing over their private information.
5Dimes Casino welcome bonus and promotions
5Dimes Casino offers a 50% matched deposit welcome bonus of up to $125, but the bonus can only be used in the Match Play casino and can’t be used to play craps, roulette, baccarat or progressive jackpot slot games. The amount of your bonus depends on the size of your first deposit:
- Deposit $50 = $25 bonus
- Deposit $100 = $50 bonus
- Deposit $200 = $100 bonus
- Deposit $250 = $125 bonus
This bonus offer is a bit of a weird one, as players must wager the size of their welcome bonus 10 times before the bonus hits their account. The bonus isn’t applied automatically, and you will have to manually contact the customer service team to request a bonus reward, which is something we’ve never seen done by an online casino before.
Players from outside of North America must deposit at least $100 to be eligible for a welcome bonus and may be subject to double or triple the size of the wagering requirements than North American players – another reason we recommend 5Dimes for USA players above all other countries.
5Dimes casino game catalogue
As mentioned above, 5Dimes splits its casino offering into four separate casinos, with different games from different software developers available in each. This gives you access to a wide range of casino games, including the following:
- Slots – Three-reel, five-reel, six-reel and progressive jackpot games
- Blackjack – European Blackjack, Classic Blackjack, Pontoon, Super 21, Face Up 21, American Blackjack, Pirate 21, 21 Burn Blackjack
- Roulette – European Roulette, American Roulette, Common Draw Roulette, VIP Roulette
- Video Poker – Aces & Eights, All American, Bonus Poker, Deuces Wild, Joker Poker, Double Bonus Poker, Jacks or Better, Loose Deuces, Tens or Better
- Other Table Games – Three Card Rummy, Caribbean Stud, Hold’em Poker, Craps, Red Dog, Ride’em Poker, Oasis Poker, Five Draw Poker
- Live Dealer – Live Blackjack, Live Roulette, Live Turbo Blackjack, Live Baccarat, Live Super6
The best way to see what games are available at 5Dimes is to head to the casino and check it out for yourself, as there are hundreds of titles and variants on offer. In addition to the games you will find in the four casino lobbies, there are more betting options available in the 5Dimes sub-categories which you will find listed across the top of the 5Dimes homepage. We’ve provided an overview of the other wagering options below.
5Dimes online lottery
5Dimes Lottery is a lotto wagering platform similar to Lottoland, in that it allows you to place bets on the outcome of lottery draws instead of purchasing tickets to the lotto draws themselves. You can buy pick-three or pick-four tickets to any of American’s state lottery draws and put a wager on which lucky numbers you think will win.
5Dimes online bingo
If you think bingo is reserved for the elderly, guess again, as 5Dimes aims to bring this time-honoured game into the new age of the Internet. 5Dimes Bingo gives players the chance to join a heap of different online bingo rooms, take part in bingo tournaments and make friends with other bingo player from around the world in the bingo chat rooms. Jump in on a new game every few minutes or pre-buy tickets into an upcoming bingo game, with plenty of progressive jackpots up for grabs.
5Dimes online poker
5Dimes Grand Poker room is a downloadable platform that lets you play online poker against other players from around the world in real time for the chance to win real money. No random number generated software here – just skills, strategy and luck put to the test, without the need to develop your poker face.
The separate game section titled “Mini-Games” is a little confusing given that most of the game variants mentioned here can be found within one of the four main casinos, so we’re not exactly sure why they have been given a separate category. Regardless, there’s some good game variants available here, including a range of solitaire, blackjack, slots and video poker variants.
5Dimes sports betting
5Dimes is most well-known for its sportsbook, where punters can place real money bets on the outcome of sporting events such as football, basketball, baseball, hockey, tennis, soccer, tennis, motor racing, boxing, UFC, MMA and more. Bets can also be placed on eSports, politics, entertainment and other novelty bets like spelling bees and competitive eating competitions. You can transfer money at 5Dimes between your sportsbook account and casino account for a comprehensive online betting experience.
Licensing, regulation and security at 5Dimes
5Dimes Casino is part of the 5Dimes Group which has been in operation since 1996 and has built a solid reputation within the online casino industry. It is licensed in Costa Rica, with very little information provided about its license credentials. While we would usually advise players to avoid an online casino that don’t proudly display its licensing details, 5Dimes reputation suggests this is a trustworthy casino site. During our testing, all pages that required personal information were protected by SSL (secure socket layer) digital encryption, but we couldn’t find any information about which authority audits and tests the casino’s random number generators (RNGs) for fairness.
How to deposit and withdraw real money at 5Dimes
All payments at 5Dimes are maintained in US currency, with different fees and processing times applicable for different payment options. The following deposit options are available for North American players, but may not be available to players from all countries:
- Credit Cards
- Person to Person
- Money Order
All deposit methods are free of charge, except for money orders which will incur varying costs – you can check with customer service via live chat for more information. Some payment methods require a minimum deposit of $50, although 5Dimes does not specify which payment methods this applies to. Credit card payments must be in the same name as the account holder – if you try to deposit money with a credit card that’s not in your name your 5Dimes account will be locked immediately.
Most withdrawals come with fees attached, with cash-outs available using:
- Person to Person – processing fee advised upon request
- Cashier Cheque – $40 to $80 processing fee
- Money Order – $80 processing fee
- Bitcoin – no processing fee
- Bank Wire – $80 processing fee
Your money can be transferred to use between your 5Dimes casino account and 5Dimes sportsbook account at no extra cost.
How to contact customer support at 5Dimes
Customer assistance is available 24/7 at 5Dimes Casino via email, live chat or the customer help line on 1-800-430-5896. To access live chat, sign into your casino account and hit the button at the top of the game lobby to be connected to an operator. There is also a detailed FAQ section that gives answers to common queries about bonus offers, deposit methods, verification processes, wagering and more – just click on the Help Centre section from the main 5Dimes website for more information.